Processing time is 1-2 business days. Regular orders and Rush Handling will be processed and shipped out in 24 hours with the exception of orders placed on Sunday or Holidays. These orders will be processed the next business day.
Refused or Returned Packages
Incorrect Shipping information
Please understand that our system prints out shipping labels according to what the customers placed on their shipping and billing information. Please contact USPS to reroute your package in case of any error on shipping information. The Reshipment Fee in all orders will be $5.99. The Dons Shop is not responsible for any lost or stolen packages shipped.
USPS First Class (5-7 Business Days)
$5.99
USPS Priority Mail (2-3 Business Days)
$12.99
FedEx International Economy 5-7 business days
Rate based on delivery address
FedEx International Priority 3-5 business days
Rate based on delivery address
FedEx Overnighted 1-2 business days
Rate based on delivery address
DOMESTIC DELIVERY TIME
Time in transit depends on the shipping method selected, please reference the above chart for additional information. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. The Dons Shop is not responsible for delays in delivery due to events beyond our control, including shortage of materials, transportation failures or acts of nature.
Refused Packages
In case of refuse packages, the shipping and handling fee will be charged to the payment form selected during checkout and will be subtracted from any refund.
United States Postal Service (USPS)
USPS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost or stolen packages shipped via USPS.
FedEx Smart Post is required for all deliveries at military addresses. We cannot guarantee replacement of lost or stolen packages shipped.
In case of Delays or any situation with your delivery please contact the carrier and filled a claim. The Dons Shop is not responsible for any lost, stolen or delay packages.
All sales are final. Due to the nature of our product we do not offer refunds or exchanges, except in the case of damaged products. If an item may be considered defective, please email [email protected] indicating your Name, Order Number, and A Photo of The Product. Defective items need to be addressed within 30 days from the day of purchased. If the product is deemed defective by https://www.thedonsshop.com, you will be eligible for a refund or replacement of the same item.